Postpaid Mobile

Postpaid Mobile Requirements for sign-up

General requirements

Front and back NRIC photo of applicant
For existing fibre broadband customers, login info for current account is required to unlock free data topup.
Ability to do in-person receipt of SIM card delivery for applicant (no delegation is allowed)
Valid VISA/Master debit/credit card for billing
Valid email address
For number porting, if mobile no is not belonged to applicant, NRIC and authorization form of owner of mobile no is required. If mobile no is belonged to an organization, permission from such organization is required. Make sure that mobile no is free of contract from other telco, or else applicant must be aware and accept liability under the current contract.

Singaporean/PR

If NRIC is lost, ICA slip is required along with a proof of billing address.
For 11B (SAF, SPF, SCDF), proof of billing address is required.

Foreigners

All Work Passes & Permits – validity period of 6 months from the point of signing up is required. If validity period is less than 6 months, letter from employer/principal of school is required (On company letterhead and signed by management or HR)
To provide IPA letter from MOM for new permit applicants
Proof of billing address is a must for all.
Minimum deposit, which is refundable, may be required case by case basis.

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